About the course
Course starting dates | To be advised |
---|---|
Course length | This is a two week course |
Certified Awarding Body | City & Guilds |
This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management, and changes within a business environment, you will develop a competitive and impressive knowledge about this sector, which can help you start a new career or progress within a current role.
Course Location: The course takes place in our Croydon training centre: Suffolk House, College Rd, Croydon CR0 0YN
Free Course for: Anyone who is unemployed and aged 19 or over who has been living in the European Union for the last 3 years
Plus we’ll provide post-course employment assistance: get access to specially sourced job opportunities, and 1-to-1 advice on career direction, CVs, job applications, and more!
By the end of this course, you'll have:
- Manage a variety of different activities and projects carried out by administrators
- Clearly communicate and collaborate with others in a business setting
- Appropriately handle upset customers and know how best to resolve complaints
- Take an active role in your self-development and plan for the future
- Effectively work with others to achieve common business goals and objectives
Course Content
Working in business and administration
Creating business documents
Welcome visitors
Making and receiving calls
Handling mail
Developing self
Individual rights and responsibilities
Working as part of group
Working towards goals
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